CitySave.in
Trust & Safety

Your money & data, fully protected.

Six commitments that make CitySave the safest way to discover deals in your city.

Verified merchants only

Every business is physically verified by our team — GST, PAN, location, photos — before going live.

7-day refund guarantee

Unused coupon? Full refund within 7 days, no reason required. Expired before use? Automatic refund within 48 hours.

Bank-grade payment security

All payments via Razorpay (PCI-DSS Level 1). We never store your card or UPI details. Encrypted end-to-end.

Privacy-first design

DPDP-compliant. We collect only what we need, never sell your data, and let you export or delete it anytime.

Fraud detection 24/7

Live anti-fraud system flags suspicious purchases, prevents duplicate redemptions, and protects merchants too.

Real human support

Got a problem with a deal? Our team replies within 2 hours during business hours. Dispute resolution within 48 hours.

Spot something suspicious?

Report a suspicious deal, merchant, or transaction. Our trust team reviews every report within 24 hours.